We migrated to server thinking that my help, but it has not. Kibbis New Member Posts: Oaisys Recording Server 7. Did you miss your activation email? We are in touch with Mitel support, but they seem to be at a loss here at the moment they are troubleshooting as we speak. Kane is in all the groups I can find, and frankjly, there’s only 5 users calls being recorded, and all of them function normally still.
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Kane is in all the groups I can find, and frankjly, there’s only 5 users calls being recorded, and all of them function normally still.
As for your last question Allono, “. Did you miss your activation email? Please login or register. Any help offered is appreciated!! A new hire’s calls aren’t recording.
Oaisys records everyone, except 1 guy. The applications hang and need to be closed and restarted. The instance of the call is there length of call is there, transfers if any etc but not the audio recording.
OAISYS Desktop Client
Welcome to Mitel Forums. We are having an intermittent issue where when the call ends, the management studio will show the call as still in progress, which does dssktop allow the call to be tagged on the Desktop Client.
The Mitel resource – by techies, for techies Oaisys Recording Server 7. The calls still oaisyz and all, but it’s a lot more work for our users to have to go back to find untagged calls to properly tag them individually.
Oaisys records everyone, except 1 guy.. 1 GUY!!!! – ShoreTel Forums
Mitel Forums – The Unofficial Source. We currently use Mitel phone setup with Desktop Client version 9. Kibbis Deskktop Member Posts: Funny you mention that We also use the account code button that allows our users to tag calls on desktop client so it saves in management studio with a call number of sorts.
February 27, It’s been a while since I’ve used Oaisys but I think it sounds like you could be licensed to record only 5 endpoints. We also reviewed server and desktop performance about a billion oaieys. Last edited by Beachwoodbruin ; We are in touch with Mitel support, but they seem to be at a loss here at the moment they are troubleshooting as we speak.
Also, are you using separate Extension Lists to allow the proper User groups to have access It maybe that extension isn’t in the list. Hey Gang, Got an issue I’m struggling with.
Not sure what info you need at the moment but here goes.
I’m not sure if this is being posted in the correct place so if it needs to be moved or you need me to delete and re-submit in the correct place, oaiays let me know. I’m skipping the Recording rules simply because the rest of the department is fine We migrated to server thinking that my help, but it has not.
Let’s call him Kane. We over subscribe our port licenses using a mix of Dynamic and Static without issue 83 TL to VPknowing that when the total is reached we may loose a few calls on the Dynamic, but we’ve yet had an issue. I was just curious if anyone has seen this issue before or has any suggestions. Login or Sign Up. Mitel Oaisys Desktop Client Version 9.